KA Nexus Admin

# Messages / Inbox

Threaded inbox for customer and internal communication.

Open threads

42

5 unread

Avg response time

18m

-4m

VIP contacts

12

active today

Draft replies

7

awaiting review

### Inbox

Customer and internal threads with ownership context.

#### Northstar Labs

Pricing alignment for annual commit

2 unread

Can you share the updated enterprise tier notes?

09:24

#### Growth Team

April launch checklist

Read

The campaign brief is ready for review.

08:52

#### SigmaPay

Security questionnaire

1 unread

We attached the latest procurement list.

Yesterday

#### Support Ops

Weekend on-call

Read

Coverage is confirmed for both shifts.

Yesterday

### Preview

Selected thread content and shared notes.

### Northstar Labs

Pricing alignment for annual commit

VIP

Can you share the updated tier sheet before tomorrow's procurement review? We also need clarification on dedicated support hours.

Suggested response

We can share the updated tier sheet, security appendix and support scope as a single package. Dedicated support hours start at the Enterprise plan.

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