KA Nexus Admin

# Ticket Detail

Single support thread with notes, SLA and recommended macros.

Ticket

TCK-4102

High

Status

Open

1h 24m

Channel

Email

active thread

Agent

Mina Aksoy

owner

### Conversation

Ticket thread with timestamps and quick context.

Customer

08:54

Invited users are stuck after the first SSO redirect. Existing users sign in without issues.

Mina

09:02

Thanks, we reproduced the issue in staging and are checking attribute mappings for newly invited users.

Customer

09:06

Please let us know if a temporary workaround exists. We have a rollout this afternoon.

### Ticket details

Metadata, SLA and response helpers.

Customer
  Finloop CRM
Priority
  High
Status
  Open
SLA
  1h 24m

Share the temporary workaround for invited-user login and request the customer's IdP attribute sample.
Potential regression introduced after the latest SAML mapping update. Security already reviewing.

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