KA Nexus Admin

# Dashboard Overview

Primary operating dashboard for revenue, users and support health.

Net Revenue

$142.8k

+12.6%

Active Accounts

4,892

+7.4%

Expansion MRR

$21.4k

+4.1%

Open Tickets

38

-8.2%

Total Revenue

$1.82M

+18.4% vs last quarter

Monthly Recurring Revenue

$142.8k

+12.6% current run rate

Active Users

24,918

+8.7% weekly active seats

Conversion Rate

5.42%

+0.8 pts paid trial to active

New Customers

186

+14.3% last 30 days

Churn Rate

1.8%

-0.3 pts gross logo churn

Traffic Overview

482k

+22.1% sessions this month

Subscription Growth

+312

+17.8% net new subscribers

### Revenue performance

Recurring revenue, expansion and forecasts by month.

Live

### Subscription distribution

Plan mix across your current subscriber base.

4 plans
Enterprise 32%
Scale 41%
Growth 19%
Starter 8%

### User growth

Monthly active seats and newly activated workspaces.

Updated 10m ago

### Recent activity

Live operating log across revenue, support and security workflows.

View all
10 minutes ago

#### Northstar Labs renewed the Scale plan

Expansion of 6 seats confirmed by Stripe webhook

32 minutes ago

#### Risk alert triggered for Atlas HR

Weekly active seats dropped by 21 percent

1 hour ago

#### Security review exported by Ali Gok

Q1 audit package delivered to procurement

2 hours ago

#### Invoice INV-2112 flagged as overdue

Collections playbook moved the account to review

3 hours ago

#### RetailJet onboarding checklist completed

Workspace templates and permissions were provisioned

### Recent transactions

Latest money movement across subscriptions and payouts.

Open ledger

Reference | Status | Amount
--- | --- | ---
Northstar Labs / Scale Subscription | Settled | $4,800
Finloop CRM / Enterprise Upgrade | Settled | $2,100
Orbit Commerce / Credit Refund | Settled | -$420
Cloudmint / Scale Subscription | Settled | $5,200
Atlas HR / Overdue Invoice | Review | $3,200

### Support ticket summary

Ticket load and response momentum across the customer support queue.

Open latest ticket

Open

18

3 high-priority tickets are nearing SLA.

Resolved today

27

Median first reply in 22 minutes.

SLA met 94%
Escalation backlog 21%
Self-serve deflection 56%

### Create a quick action

Launch a reusable workflow for your admin team.

### Filters & presets

Save reusable views for revenue, support and operations.

Revenue owner
Customer segment
Saved preset

Only at-risk accounts

Surface customers with falling adoption signals.

Include archived reports

Add exported and historical views to search.