KA Nexus Admin

# Notification Settings

Notification routing across email, mobile and in-app channels.

Notification rules

24

active

Critical alerts

6

always-on

Muted digests

3

focus mode

Team channels

8

connected

### Notification matrix

Choose how each event reaches your team.

Event | Email | In-app | SMS | Owner
--- | --- | --- | --- | ---
Failed payment | On | On | On | Finance
High-priority ticket | On | On | Off | Support
Renewal risk alert | On | On | Off | Revenue
New team invite | Off | On | Off | People Ops

### Create a quick action

Launch a reusable workflow for your admin team.

### Filters & presets

Save reusable views for revenue, support and operations.

Revenue owner
Customer segment
Saved preset

Only at-risk accounts

Surface customers with falling adoption signals.

Include archived reports

Add exported and historical views to search.